Data
Privacy Policy
TM
Photography & Design values your privacy and because of this data may
ONLY be used by us to advise you of products, services and special promotions
only and WILL NOT be passed to third parties without your prior permission.
We may contact you by post, telephone, SMS text or email. Users may choose
not to receive these mailings by selecting to be removed from our mailing
list.
The Client(s) hereby agree(s) that any photographs taken by TM Photography
may be submitted to any photographic exhibition or competition, or to any
newspaper, magazine or other periodical with a view to publication, display
in a portfolio of work, or otherwise used by TM Photography for promotional
purposes. This does not mean that TM Photography can sell your picture to
anybody or make any money from any sale of your picture unless formally agreed
in writing from you.
Refund
Policy
We
offer a 24hour cancellation period of your order once placed. But as your
product is a customised product we cannot refund money if the wrong order
is placed or you change your mind. If any product is faulty on delivery money
will be refunded in full if returned within 28 days of receipt.
Terms
& Conditions
1:
The copyright in all photography created by TM Photography & Design Ltd
(TM Photography) shall be and shall remain the property of TM Photography
in accordance with the Copyright, Designs and Patents Act 1988.
1a: A deposit shall be required when booking a photoshoot, this deposit is
non refundable, should you, cancel or change the appointment in less than
24 hrs, you arrive to late for the shoot to be undertaken within the allotted
time or you fail to attend.
1b: TM Photography shall process your order in accordance with the date on
which that order was received. If you are planning to use your order for mail
outs or agents books it is your responsibility to order your prints in time
for publication or mail out deadlines, there is in place a £20 charge
for urgent orders which is designed to stop this system being abused. Please
do not try to jump this queue as refusal often offends. (Please bear in mind
that in busy periods delivery can take upto 28 days for prints and up to 6
weeks for framed prints).
2: The placing of an order by the Client(s) and the acceptance of that order
by TM Photography brings into being a contract on TM Photography's terms and
conditions as detailed in the following paragraphs.
3: All orders shall be submitted via the internet or in writing on TM Photography's
standard order form. No terms and conditions relating to any detail of the
order that are not included on the standard order form shall be binding on
TM Photography.
4: In some circumstances, and entirely at its own discretion, TM Photography
may accept an order given orally by an existing or former Client who has had
notice of these terms and conditions; and these terms and conditions shall
apply equally to an order given or received orally.
5: In the case of TM Photography accepting an order given orally, the Client(s)
shall complete a standard order form as soon as practicable and, in the absence
of a completed standard order form, TM Photography shall accept no liability
for any error in executing the order.
6: TM Photography reserves the absolute right to refuse to accept any order
whatsoever and for whatever reason, and particularly in cases where TM Photography
has reason to believe that acceptance and execution of that order will lead
to a breach by TM Photography of the laws of obscenity, libel or copyright,
or to the aiding, abetting or condoning of such a breach by any third party.
7: The prices payable by the Client(s) for the photography and prints shall
be in accordance with TM Photography's price list ruling at the time of the
order. TM Photography reserves the right to change or alter it's price list
without prior notice to the Client(s). TM Photography shall notify Client(s)
if the total price of the order has risen more than £20.00, otherwise
TM Photography shall complete the order and invoice for the outstanding amount
with order. TM Photography shall retain absolute right to refuse to execute
any order until full payment has been received and funds cleared in TM Photography's
Bank Account
8: Settlement of accounts shall be by, cheque/postal orders or credit/debit
card or by secure internet payment via Worldpay. All cheques and postal orders
shall be made payable to TM Photography & Design Ltd. In the event of
a cheque not being honoured on first presentation, for whatever reason, TM
Photography reserves the right to charge an administration cost of £20.00,
and another £20.00 for each subsequent representation of the cheque.
9: TM Photography will take all reasonable care in the execution of the photography.
In the event of a failure, the liability of TM Photography shall be limited
to a full refund of all money paid in respect of that booking.
10: It shall remain the responsibility of the Client(s) to ensure adequate
and appropriate insurance cover against any failure of the photography, howsoever
caused.
11: All sizes quoted are nominal and may be subject to a margin of error.
TM Photography shall accept no liability for such minor variations in size.
12: TM Photography may from time to time have to outsource work to subcontractors,
although all precautions are taken TM Photography accepts no liability should
materials be damaged or lost in transit.
13: TM Photography runs a policy of three to twenty eight days delivery. Should
deliveries go beyond this point TM Photography accepts no liability for any
loss for what ever reason.
14: The Client(s) hereby agree(s) that any photographs taken by TM Photography
may be submitted to any photographic exhibition or competition, or to any
newspaper, magazine or other periodical with a view to publication, display
in a portfolio of work, or otherwise used by TM Photography for promotional
purposes. This does not mean that TM Photography can sell your picture to
anybody or make any money from any sale of your picture unless formally agreed
in writing from you.
15: All photographic negatives/digital images created by TM Photography shall
remain the property of TM Photography, and TM Photography undertakes to file
and store all such negatives/digital images safely and to make them available
for future reproduction by TM Photography for a period of three years. Photographic
prints will become and remain the property of the Client(s) . However, for
avoidance of doubt, the Client(s) specifically acknowledge(s) that ownership
of prints does not imply ownership of the copyright in the images or on them
(which remains the property of TM Photography) or any right to reproduce,
or to authorise the reproduction of, such images.
16: Where possible TM Photography shall endeavour to comply with Client(s)
specifications on such items as finish and cropping of photographs, however
where applicable TM Photography reserves the absolute discretion on the composition
and materials used in the production of the final print. On the lack of any
instructions from the Client(s) TM Photography shall determine materials used.
17: Unless specifically agreed by TM Photography in writing, any date or time
specified for the completion of a commission or order, whether by the Client(s)
or TM Photography, shall be an estimate only, and TM Photography shall not
be liable for any loss to the Client(s) or to any third party resulting from
any reasonable delay in completing the commission or order.
18: Delivery of completed orders will be by 1st or 2nd Class Royal Mail service
(orders over £40.00 will be sent recorded delivery) or TM Photography's
designated courier service. Where applicable TM Photography reserves the right
to charge extra should the Client(s) specifically request a special delivery
arrangement or the postage charge is increased due to the delivery address
been overseas.
19: The eight week period for the ordering of free print(s) shall start 3
days after posting of contact sheet. Your files/negatives will be date stamped
for this purpose and therefore this date stamp shall be the TM Photography
official marker for this time span. Failure to order your free prints within
eight weeks will result in all prints ordered being charged at the appropriate
price according to TM Photography's ruling price list at time of order.
We thank you for your custom.
terms & conditions | code of conduct | site map |
TM
Photography & Design Ltd, Suite 228, The Business Design Centre, 52 Upper
Street, Islington, London, N1 0QH
020
7288 6846
Terms & Conditions - refund policy and data privacy